In a pioneering move aimed at enhancing the educational experience for students and teachers in Delhi Government Schools, the Kejriwal Government has launched the DoE Nirikshan App. This innovative application is designed to empower students and teachers to raise school-related concerns and ensure their prompt redressal by the school administration. The app, which can be easily accessed using student and teacher IDs, promises to revolutionize the way issues in Delhi Government schools are addressed.
The DoE Nirikshan App serves as a dynamic platform for instant communication, enabling users to submit requests concerning various school-related matters to the administration directly. It also plays a crucial role in disseminating information and streamlining and digitizing the inspection of essential attributes such as infrastructure, supplies, midday meals, stationary, uniform-related issues etc.
Speaking about this unique app by DoE, Education Minister Atishi said, “This technological intervention by the Department of Education (DoE) will prove to be extremely helpful in quickly addressing the needs of students and teachers at school. It will also decrease the duration of complaint redressal by the school administration and the Directorate of Education.”
The Education Minister emphasized that the Delhi Government under the leadership of Chief Minister Shri Arvind Kejriwal, is committed to introducing various technological interventions to make the lives of students and teachers easier. With the DoE Nirikshan App, students facing challenges such as inadequate desks, benches, or blackboards can easily bring these issues to the notice of their principal. Students and teachers will not have to wait longer to have their concerns resolved.
Students and teachers alike can utilize the app to submit queries and complaints of any nature related to their schools. Once their concerns are submitted, they can track the status of their requests within the app. The entire process of handling complaints and queries is closely monitored by Deputy District Education Officers (DDE) at the zonal, district, and headquarters levels. Exclusive access to changing the status of complaints and queries is reserved for the Heads of the School (HoS) as they manage and address these issues.
Accessing the DoE Nirikshan App is hassle-free, as it can be downloaded from the Google Play store. Upon installation, users need to choose their ‘Login Type’ from a dropdown list that includes options such as Student, Teacher, School, DDE, and Headquarters. Users can then proceed by entering their respective student or teacher ID, following which an OTP will be sent to the registered and linked mobile number for authentication. The app presents a user-friendly Dashboard with options for ‘New Issue’ and ‘Previous Issue.’ Students and teachers can select ‘New Issue’ to register a complaint or query, providing a brief description of the issue and even attaching up to six images for better clarity.
The DoE Nirikshan App by the Delhi Government will ensure transparency, accountability, and efficiency within the education system. By fostering direct communication between stakeholders, it marks a significant step towards improving the overall educational environment in Delhi.
How to use the DoE Nirikshan App
-> Download the app from the Google Play store.
-> Open the App.
-> Register using Student or Teacher ID.
-> Click Login Type from the dropdown to select the user type.
-> Enter the OTP sent on the registered Mobile Number.
-> A Dashboard will appear.
-> Click on New Issue to register a new complaint or query.
-> Enter Title and Description along with picture and submit.
-> Click on Previous Issue to view the status of complaints and past complaints/queries.